Audio Recordings #
Manage your system greetings using manual uploads, phone recordings, or our advanced AI voice engine.
To access your audio library, navigate to Applications > Recordings. PeerOne offers three convenient ways to create and manage your system’s voice.
Option 1
Manual Upload #
Best for professional studio-recorded files or pre-existing company audio.
- Supports .wav and .mp3
- Auto-converts to system format
- Instant availability
Option 2
Record via Phone #
Dial *9202 from any PeerOne handset to record a greeting on the fly.
- No computer needed
- Perfect for quick updates
- Review audio before saving
Option 3: AI Tool
AI Text-to-Speech #
Type your script and let our AI engine generate a natural, professional voiceover.
- Multiple voice profiles
- Edit script and re-generate
- Consistent brand tone
Using the AI Text-to-Speech Tool #
Our AI engine allows you to create greetings without expensive recording equipment. Simply enter your text, select a voice, and the system handles the rest. Select “ADD”
💡 Pro Tip: When using the AI tool, use punctuation (commas and periods) to control the “breathing” and natural pauses of the voice. For example: “Thank you for calling PeerOne. For sales, press 1.”
Common Applications #
- IVR Menus: “Press 1 for Support, Press 2 for Billing…”
- Holiday Greetings: Quickly update callers on office closures.
- Queue Announcements: Keep callers informed while they wait for an agent.
