Before you begin, please ensure that the call recording feature has been enabled for your account by the Peerone Support Team.
Step 1: Locate the Call
Navigate to your Call History and find the specific call you wish to review. For example, search for the phone number (e.g., 416-991-8080) and select the entry.
Step 2: Identify Recorded Calls
When recording is active for a call, a Recording Icon will appear next to the call entry in the left-hand corner.
Step 3: Access Call Details
Once you have identified the correct call, click on “View Details” to open the full summary.
Step 4: Playback
In the call details screen, scroll to the bottom to find the audio player. Simply click the Play icon to start the playback.
