Polycom VVX 3xx & 4xx Configuration #
Complete manual for provisioning PeerOne SIP services.
1. Access the Web Configuration Utility #
Connect the phone to a network with DHCP. It typically takes 1-2 minutes to boot. Obtain the IP address via the handset:
Use Chrome or Firefox to visit: https://[Phone-IP-Address]/
Default Admin Password:
456
2. Configure NTP Settings #
Set up backup NTP settings to ensure accurate time in case DHCP does not provide it:
When finished, click Save at the bottom of the page.
3. Configure SIP Settings #
Go to: Settings >> Lines. You must configure each line button individually (starting with Line 1).
Identification #
| Display Name | Your extension number |
| Address | Your extension number |
| Label | The name listed next to the Line button on the phone |
| SRTP Settings | Set all to No |
| Server Auto Discovery | Disabled |
Important for Display Name:
- Enter name in CAPITAL LETTERS for better visibility.
- No special characters; spaces are allowed.
- Max 15 characters (Standard for Canadian providers).
Authentication #
| Use Login Credentials | Disabled |
| Domain | Leave Blank |
| User ID | Your extension number |
| Password | Your extension number password |
Server 1 #
| Address | Your PeerOne domain url, exp: xyz.peeronevoip.com |
| Port | 5060 |
| Transport | UDPOnly Or TCPOnly |
| Expires | 300 |
| Subscription Expire(s) | 300 |
Message Center #
| Callback Mode | Contact |
| Callback Contact | *97 |
Click Save at the bottom of the page when finished.
4. Restart and Verify #
To apply settings, restart the phone:
Click "Yes" when prompted. Once rebooted, the display should show the phone online and registered on the PeerOne Control Panel.
